Shipping policy

Shipping Policy

Processing Time

Each order is carefully prepared and packed by hand.

Orders are typically prepared and ready to ship within 3–5 business days after payment is confirmed.

During restocks or busy periods, shipment may be delayed by an additional 1–3 business days.

Shipping Time

Once shipped, most orders arrive within 10–15 business days.

Delivery times may vary depending on your destination, customs processing, carrier delays, or other circumstances outside our reasonable control.

The estimated delivery time begins after your order has been shipped, not from the date the order was placed.

Shipping Destinations

We ship to many countries and regions worldwide.

Shipping availability is confirmed at checkout based on your delivery address.

Shipping Costs

We offer FREE shipping on orders of $59 USD or more to supported destinations.

For orders below $59 USD, shipping costs are calculated at checkout based on your delivery address and order weight.

You will see any applicable shipping cost before completing your purchase.

Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Tracking information may take a short time to update after the carrier receives the package.

Lost or Delayed Packages

If your package appears to be lost or is significantly delayed, please contact us at:

veneajewelry@outlook.com

Please include your order number and tracking information.

We will review the shipment information and do our best to assist you.